July 6, 2021
Nowadays, users want everything fast, easy, and convenient. They want to see everything available in real-time, even in online payments and products delivery. But what if they need to contact your company? A good way to cater to these needs is to give them the information on a single page.
Now, let's take a look at a page on your website that is often overlooked: the contact page. You may be surprised that there are particular elements that can significantly distinguish yours. So, what makes an excellent one? Continue reading to learn the four most important recommendations for improving your website's contact page.
The primary purpose of your website is to connect and engage with your readers and your consumers. The contact page effectively takes the reins. By keeping your contact page straightforward and complete, you can allow your audience to reach you quickly and more comfortably.
There are many ways for website visitors to contact you that you can provide. Filling out forms, phoning or texting, emailing, and chatting are all options that might improve a customer's perception of your reachability. If you're concerned about showing an email on your website and receiving a lot of spam, you can work with a digital team to ensure the safety of your website.
At the same time, you must also consider what suits you or your team best. It would be great to provide many alternatives to accommodate the majority of online visitors. You must also ensure that they match your business model. For example, if you're a freelance writer who only entertains email inquiries and not phone calls, you may want to give out your email.
Now, what do we mean by “everything?” We’re talking about locations, phone numbers, and email addresses for your main office as well as each satellite site, franchise, or alternate office. Depicting a map of your area is also a smart idea. So if you have numerous locations, provide a geolocation function that allows visitors to discover the one closest to them. Discuss with your web developer if each of these places warrants its own page.
Each ounce of effort that you put into your content and design should not end when you reach the contact page. The contact page should be a natural and vital extension of your website where users can contact you. It should represent the personality and beauty of your brand they've seen thus far and optimize your customer service.
Website design doesn’t just involve aesthetics. The entire process involves creating an efficient customer experience—quick loading times, beautiful graphics, pleasing colors, and ultimately, access to information and contact details. Furthermore, keep in mind that with great design should come great functionality.
Are you looking for website designers in Owensboro? Oddball Creative is a full-service design and advertising agency located in Owensboro, Kentucky. Our team comprises designers, entrepreneurs, developers, and creatives with a passion for marketing businesses in unique ways and shattering goals with every new project! Get in touch with us today to find out more!